We are looking for a Observability technical support candidate to work within our team. This person will help in preventive maintenance, especially on the monitoring operation and will be responsible to identify and resolve issues resulting from components.

Key Responsibilities

  • Evaluate As-Is implementations and identify the gaps on monitoring and alarmistic
  • Implement monitoring for Non-production and Production environments
  • Build monitoring dashboards and proactively take the actions to address the issues found
  • Ensure that all stakeholders are communicated to and updated in line with company standards and service level agreements
  • Update the knowledge base and documentation that exist and produce new documents

Skills and Experience

  • Linux Fundamentals administration
  • Scripting experience such as bash, python, perl, powershell or other
  • Knowledge in networking concepts and experience in troubleshooting (TCP/IP, LB, DNS)
  • Experience on DevOps Approach and CI-CD best practices
  • Experience on Jenkins development
  • Knowledge in using monitoring tools (Dynatrace, Zabbix, Nagios, preferably Grafana)
  • Knowledge of configuration management tools (Chef, Puppet preferably Ansible)
  • Proficiency with JIRA and Confluence

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