A software delivery manager is primarily responsible for coordinating and managing the entire software development process. He or she oversees a project to ensure its success by coordinating teams, resources, and activities.

Key Responsibilities

  • Build healthy relationship with customer/s
  • Manage the hiring process for the new team members (filtering, selection, interviews..)
  • Play the technical advisory role in facing project technical challenges
  • Review customer orders and plan and coordinate delivery activities
  • Build positive and productive working relationships with customers for business growth
  • Analyze and troubleshoot delivery issues in a timely fashion
  • Manage Team leaders to ensure timely and accurate customer deliveries
  • Oversee daily activities of delivery team and provide direction and guidance as needed
  • Perform resource allocations and workload assignments according to delivery requirements
  • Ensure that team maintains high level of competence and operational excellence
  • Evaluate the performance of team members and determine training needs
  • Set delivery priorities and make schedule adjustments to meet timely delivery goals
  • Develop process improvements to achieve cost effectiveness and time saving
  • Make critical business decisions to meet customer expectations
  • Develop scope and budget for delivery projects
  • Report delivery status to customers and develop required delivery documentations
  • Monitor and maintain the operational budget for the department, writing weekly and monthly budget reports 

Skills and Experience

  • Bachelor’s degree in Software engineering, computer science or similar related field
  • 10 years of Experience 
  • SW Development background with 3+ years
  • Customer facing experience 3+ years
  • Results-oriented, strategic thinker and planner
  • Excellent analytical and problem-solving skills
  • High level of integrity and professionalism
  • Excellent verbal, organizational and written skills
  • High experience in negotiation and tactics skills
  • Large team management

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